Welcome To SUMS

Keep an eye out for the page tour button on SUMS! Located in the top navigation bar!

At a glance

SUMS is your single system, embdedded into the heart of your organisation. Created by students' unions, for students' unions, SUMS uses pioneering, data-driven technology to organise and understand your student membership, meaning that you can focus on what truly matters: the student experience.

Logging in

Logging into SUMS can be done one of two ways, depending on which way your organisation has setup the authentication. If you're not sure, double check with your system administrator to see whether you have a username and password login, or whether you're using the University's organisational sign in.

When signing into SUMS, a session will typically last for 2 hours before you need to sign in again.

Please note: Opening SUMS in a private/incognito browser window, using a different browser, or accessing it on multiple devices can reset your login token, requiring you to sign in again.

Take a tour

Once you're logged in, start to familiarise yourself with the platform by taking a quick tour of all the different modules. Once you're ready, come back and start looking through the guides.

Note: You may have different permissions to another member of your team/organisation and therefore the SUMS interface (i.e. the sidebar) may look different. If this is the case and you believe you should have access to a specific module, please contact your SUMS system administrator.

Help

If for any reason, you are having issues with the platform, please don't hesitate to contact the SUMS team via the Zendesk Customer Portal.

---

Updated on 7th November 2024