Email Templates

Various emails can be setup to be sent throughout the Adverts process.

Auto emails that have been setup for your Union can be found within the Admin module under Emails. From here you will be able to find all emails relating to Adverts and modify the content to suit your Union.

If you don't have any emails setup for you, please get in touch with us via ZenDesk and confirm which emails you would like so that these can be added for you.

We can provide the following templates for modification:

  • adverts_advert_declined sent to a member when their advert has been declined by a member of staff
  • adverts_advert_approve – sent to a member when their advert has been approved
  • adverts_advert_deactivated sent to a member when an advert of theirs has been manually deactivated by a member of staff via SUMS
  • adverts_advert_activated sent to a member when an advert of theirs has been activated

3 additional emails are also available that can be sent in regard to the below:

  • adverts_advert_ending_soon – sent to a member when their advert is due to expire in 3 days
  • adverts_advert_ended – sent to a member when their advert has expired
  • adverts_advert_first_interest sent to a member when someone registered interest in their advert for the first time

A CRON job will need to be set up if you would like to make use of any of these 3 additional emails. Please contact us via ZenDesk if you would like to use any of these emails to ensure the relevant setup is completed before you start.


Updated on 29th May 2025