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Application Process

Please Note: If you would like individuals to be able to apply for Associate Memberships, please consult your web developer, or let us know and we will work with you to add an application page to your website.

When someone has applied for an Associate Membership, the submission will feed into the ‘Associate Applications’ area within the ‘Members’ module.

Alternatively, if your associate applications do not require review, you can set these to be auto-approved, creating your new members and providing their login details without staff needing to review each application. (Please see the ‘Auto-Approval of Applications’ guide for further information).

How do I approve or decline a new Associate Membership application?

  1. Within 'Associate Applications', select 'New',
  2. Any new applications will be listed here, showing:
    1. First Name;
    2. Last Name;
    3. Date of submission;
    4. Status of the application;
  3. From here, you can then click the 'View' button to review all of the information provided by the person who has submitted the application, including:
    1. Membership type;
    2. Date of birth;
    3. Contact details;
  4. After reviewing the submissions, you can then 'Approve' or 'Decline' the application using the green and red buttons alongside the application.

You can view all applications via the 'Associate Applications' area under the 'Approved' and Declined pages.

Declined Applications

If you decline a membership application, the individual will automatically be sent an email to explain that unfortunately at this time their application is unable to be processed.

Approved Applications

If you approve a membership application, the individual will automatically be sent an email to explain that their application has been approved.

How do I create a member after approving an application?

  1. Under the 'Approved' applications page, find the relevant member;
  2. To view their information, select the green 'View’ button;
  3. To add them as a member to your system, click the blue 'Create Member' button;
  4. Once you have done this, a confirmation box will show with that member’s new ID number.

Once you have created the membership, an automatic email will be sent to the individual to confirm their Associate ID and a password reset link in order to reset their password.

Where can I view new member details?

  1. Once you have created the new Associate Member, you can view their details under the 'Associate Members' tab within the 'Members' module;
  2. Initially you will be able to view their name, Student ID, date they became a member and the status of their membership;
  3. You will also have the following options
    1. Reset Password;
    2. View Member Profile;
    3. Opt Out/In Member (depending on the status of their membership);
    4. Email Password Reset Link;
    5. Modify;
    6. Remove

How can I reset a password on a member’s behalf?

  1. Under the 'Associate Members' tab, select the 'Reset Password' button to generate a new password.

Note: If a member requires a new password or a reminder of their password and username, again please ensure that these are not provided within the same communication for security reasons.

Where can an Associate Member login via the website?

Your Web Developer will need to add the new Associate Members login page to your website; for example, the Lincoln URL is https://lincolnsu.com/associate-member.

Associate Members will need to login via this different page, not the usual Student Sign-In.

Updated on 9th November 2023